Interested & Qualified Candidates, please contact:

Sarah Weatherbee Walker, Senior Director

sarah@kelleraugusta.com |617.247.0505

Category:Asset Management Property Management 

Vice President, Operations

Boston, MA

JOB DESCRIPTION

PURPOSE

The VP of Portfolio Management is responsible for maximizing asset ROI through operational and capital budgeting, life cycle cost analysis, asset repositioning, P&L management and strategic sourcing.  The VP of Asset Management also organizes, directs, and oversees all facilities related activities and associates to achieve quality, profit, and growth objectives.

PRINCIPAL DUTIES AND RESPONSIBILITIES

Facility Operations

  • Oversees the Facilities Team and maintains overall responsibility for all aspects of plant maintenance and operations at each community

Capital Budgets/Renovations

  • Creates a company-wide master refurbishment plan and process for executing and managing renovation/value add projects including room turns, room turns before depreciation, partial upgrades, full upgrades, legacy resident major renovations, value add projects, common area renovations and units with no upgrades
  • Develops one year and five-year rolling capital expense budgets
  • Takes a lead role in refining and managing the capital expense tracking process to achieve the goal of updated and reconciled monthly reports to Management, Partners, and Communities
  • Oversees all capital expenditures with the support of a dedicated facilities team to ensure communities are maintained to provide our residents a safe and pleasant living environment
  • Identifies and manages cost effective vendor relationships and contracts to leverage our volume and provide the best product/service
  • Performs on site property inspections and identifies deficiencies in property condition, immediate capex needs, and service levels, as well as opportunities for investments that will enhance value
  • Coordinates the efforts of associates and third-party contractors or consultants to deliver projects according to plan

Physical Plant Inventory

  • Implement an Inventory management system that will identify and track a community’s furnishings and equipment life cycle, and determine when to replenish certain items, and when and how those items are being used within the community
  • Maintains a system of forecasting needs of FFE and Mechanical, Electrical, Plumbing
  • Ensures good inventory management that supervises the flow of goods from vendors to the communities

Environmental/Sustainability

  • Leads the effort to create and implement a sustainability vision for the company encompassing people, profit and planet
  • Ensures the company upholds and works towards finding new, innovative and economical ways to stay green
  • Forms and leads an internal Sustainability Steering Committee that will help shape and initially oversee the launch of the Sustainability effort of the company. Oversee and define the scope of the Committee, short term and long term. Appoint the Committee members, define duties and assign the Committee accountabilities

Emergency Preparedness/Safety/Compliance

  • Experience with developing plans and training people, assessing effectiveness of emergency preparedness manuals, drills, etc. 
  • Manages communication on all matters that could affect responses to emergencies, including things that could cause emergencies and those that could affect response time or equipment problems
  • Partners with the Senior Leadership Team to lead the organization in the event of a natural disaster/emergency/crisis
  • Partners with Legal Risk Management and helps develop, implement, and monitor life safety policies and procedures to ensure compliance to regulations and on OSHA-related building and plant operations training and incidents
  • Partners with Quality Resident Services and other Home Office functions to develop and implement a detailed, long term plan to improve the overall facilities management of all communities paying special attention to: expense control, preventative maintenance, fire safety,  improvement of resident and associate safety, improvement in the compliance of all appropriate regulations, development of reasonable standards where appropriate, improve associate development and training for optimized performance
  • Maintains compliance with environmental and safety standards as set forth in regulations, licenses, and permits issued by federal, state, and local agencies

 Talent Development

  • Proven ability to elicit and support enthusiasm, commitment and productive behavior from others to accomplish specific results through their efforts 

Communication

  • Coordinates with other departments
  • Responsible for vendor relationship/contract management
Proven ability to maintain the flexibility necessary to listen, adapt, respond, and meet the complex and changing needs of the organization, the investors, and the communities

COMPANY OVERVIEW

The company currently owns and operate fifty-eight communities in the six New England states, including one each in New York and Pennsylvania. There are an additional three communities under construction with plans to continue expansion through both new construction and strategic acquisitions. The organization currently employs approximately 6,400 employees.

QUALIFICATIONS

EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATION

  • B.S. in Engineering, Facilities Management, Real Estate, Finance or Business Administration; MBA preferred
  • 10+ years of asset management experience preferred

SKILLS AND ABILITIES

  • Demonstrated ability to formulate and execute strategic plans
  • Knowledgeable in capital expenditures and improvements, cost accounting, vendor management, inventory control, engineering, safety & compliance, and maintenance
  • Familiarity and knowledge of legal documents including management agreements, development agreements, resident leases and easements
  • Strong working knowledge of property-level financial statements and the ability to understand complex pro forma models
  • Uses project management techniques to oversee the planning, design, and construction of projects, from beginning to completion
  • Inventory/forecasting experience and knowledge of software systems to manage
  • Demonstrated management skills in a similar role, leading and managing a team and function
  • Great leadership skills where people are motivated to do their best to help the organization achieve its objectives
  • Poised professional who demonstrates initiative, organization, and a strong sense of urgency
  • Exceptional communication skills
  • Proven ability to take leadership role and to plan and coordinate the work required to meet overall objectives within specified time and budget
  • Computer proficient and familiar/comfortable with relevant software
  • Applies state and federal regulations to the work environment