Listing Details


 

Interested and qualified candidates, please submit your resume to:

Ashley Brown | ashley@kelleruagusta.com | 781.697.5831

Assistant Community Manager

Long Island, NY or Philadelphia, PA

JOB DESCRIPTION

Company Description:

As a Nashville-based real estate developer, our client is fueled by their collective team across the country. Nationally notable and consistently successful, the firm is a privately held, full-service real estate development company reimagining the industry. Whether it’s an apartment home or a master-planned neighborhood, their approach remains rooted in principles of craftsmanship and beauty.

 

Summary Description:

The Assistant Community Manager will assist the Community Manager with day-to-day operations of the Property Management function as it pertains to community association management for our clients’ multifamily residential properties.

 

Position Overview:

•     Assists with daily, weekly, and month-end reporting including accurate reporting on resident ledgers.

•     Invoice coding/processing.

•     Oversee/manage resident lifecycle (move ins, renewals, move outs, etc.).

•     Responsible for posting rent, collection on delinquency, the eviction process, final accounting statements after resident(s) move out, creating/posting Pos and daily deposits.

•     Secures and manages lease renewals and prepares new lease paperwork for final approval.

•     Physically walks and inspects community daily addressing any issues and verifying that property conditions meet company standards.

•     Assists with hiring and training of new staff members.

•     Monitors resident satisfaction through various methods of communication and surveys.

•     Develops and maintains knowledge of area competitors.

•     Oversees property operations and staff when Community Manager is not on property.

•     Assists with leasing duties, including touring prospective residents and preparation of lease agreements as needed.

•     Assists with hosting resident appreciation events.

•     Other duties and responsibilities as assigned.

•     governing apartment communities.

•     Nights and Weekends may be required (with a flexible schedule).

•     Always provide superior customer service experience.

 

Knowledge, Skills, and Abilities:

•     High school diploma or equivalent

•     2 years’ experience as an assistant manager

•     3 years’ experience in property management

•     Fair Housing training (we can provide)

•     CAM certification preferred.

•     Strong working knowledge of Microsoft Office & Yardi products.

•     Ability to keep sensitive information highly confidential

•     Excellent written and verbal communication skills.

•     Strong interpersonal skills, and the ability to deal professionally with clients, vendors, and co- workers on the phone and in person.

•     Excellent organizational and time management skills, ability to take initiative, use good judgment, demonstrate a strong sense of urgency and attention to detail, and carry multiple projects through to completion.

•     Ability to work independently, prioritize work and ask for further clarification when necessary.

•     Ability to work under pressure with tight time constraints, as well as the ability to deal with frequent interruptions, unresolved situations, frequent change, delays, or unexpected events.

 

Qualifications:

·        Bachelor’s degree in related field

·        Bookkeeping/account reconciliation experience

·        Property management experience with focus on lease-up and mixed-use communities

·        Experience with YARDI

·        Vendor compliance