Listing Details


Qualified candidates contact: Christina Smith: | | 617-875-3378


Director of Capital Improvements

Braintree, MA



Company Overview:

Our client is one of the country’s leading residential management and development firms. The firm currently has 12,000 residential units under management across New England.


Position Overview:

The Director of Capital Improvements is responsible for project implementation of specified projects related to major capital improvements at properties within the existing overall portfolio, improvements at newly acquired properties and the fit out of commercial space for future tenants.  Provides high quality project management (including scheduling, procurement and financial oversight) to meet project objectives, as well as effectively manages multiple stakeholders.   Position reports to the EVP and works in close coordination with the Director of Maintenance Operations, and with Development & Acquisitions staff on recent acquisitions requiring major capital investment.



Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.


·       Supervise the Project Manager – Capital/Development Projects


Working by and through the property-level staff and in full coordination with the Director of Maintenance Operations:


·       Interface and coordinate with designers, contractors, architects, marketing team, acquisitions team and operational staff to develop project scope, schedule and budget to achieve specific operational objectives.

·       Work with architects and designers to secure and organize spec, storyboards and samples as necessary to obtain sufficient information to obtain internal approvals on design, finishes and compliance with current company standards related to technology and best operational practices.

·       Work with outside contractors and vendors to procure bids for specific projects and make recommendations on selection of contractors.

·       Develop and maintain project budgets and schedules.  Set appropriate deadlines and work within them to maintain project budget and schedule.  Accurately identify risks and recommend strategies to avoid them.

·       Lead project through external review process of the design, finishes, budget and schedule as required by governing legal agreement with project investors.

·       In coordination with various team members, negotiate and manage 3rd party contracts and ensure insurance is in place for all subcontractors.

·       Maintain project plans, reports, images, etc. and track project details as project evolves (update construction cost estimates, square footages, etc.)

·       Work effectively with subcontractors to manage project lifecycle and track potential changes to schedule and budget.

·       Provide periodic internal and, as appropriate, external general project updates including progress to date, schedule projections and financial updates tracking progress as compared with initial projections. 

·       Attend project meetings and, as necessary, hearings during permitting process.

·       Develop and foster effective internal and external relationships with stakeholders, including third parties (e.g., consultants, public funders and private lenders/equity providers, architects, designers, construction managers, government liaisons, etc.) as necessary to meet the objectives of the project.

·       Solve problems creatively, with resourcefulness and tenacity

·       Work collaboratively, maintaining rapport with both internal and external colleagues

·       Review all invoices and submit for payment processing after costs have been reviewed, verified and approved.

·       Ensure completion of Landlord delivery obligations by specific dates in commercial leases.

·       Follow company policies and procedures at all times.

·       Complete required trainings as assigned.

·       Attend required meetings as requested.



·       Bachelor’s degree in Architecture, Engineering, Construction, or equivalent related field and experience in real estate, property management or related field or equivalent combination of education/experience. 

·       Demonstrated project management experience including design, permitting, and construction oversight.

·       Highly effective communication, presentation and listening abilities.  

·       Strong organizational skills with attention to detail. 

·       Ability to prioritize, multi-task and switch gears at a moment’s notice. 

·       Knowledge of budgets and financial oversight.

·       Strong computer skills.