Listing Details


 

Interested and qualified candidates, please submit your resume to:
Lauren Hodgetts, Senior Director – lauren@kelleraugusta.com – 917.270.4139
And/or Ashley Brown, Senior Associate – ashley@kelleraugusta.com – 781.697.5831

Property Manager

Newark, NJ

JOB DESCRIPTION

Firm Overview:

Our client is a Newark-based, family-owned and operated real estate business focused on owning, managing, and developing residential, commercial, and industrial properties. With over 50 years in Newark, our client is committed to the community's long term success.

Position Overview:

Family-owned and operated real estate company based in Newark, NJ seeks a motivated and entrepreneurial individual with a strong work ethic and experience to serve as its inaugural Property Manager (PM). The PM will manage the day-to-day operations of “55 Union,” a new first-in-class 400-unit rental building scheduled
to open in the spring of 2023 in the Ironbound neighborhood of Newark. The PM will be based full-time in the property management office of 55 Union and lead the on-site management team in providing the highest quality service experience for tenants. The ideal candidate will possess exceptional operational and people
management skills and lead with a hospitality mindset.

The PM will initiate and lead all property management functions including resident relations, building maintenance, budgeting, accounts receivable and payable, vendor relations, leasing, marketing, and team recruitment, management, and development. The PM will supervise all personnel onsite and report to the Company’s VP/Owner. The position will initially be based in the client’s office headquarters prior to the building’s physical opening. The PM will have the opportunity to play a lead role in developing the building’s opening day policies and procedures, pre-leasing and marketing strategies, and hiring and training of all onsite management staff. The position offers significant room for professional growth and opportunities to leverage the Company’s platforms and real estate portfolio to develop unique programming, value services, and a best-in-class service brand.

Required Responsibilities:


Team Management and Leadership

  • Recruit, train, and manage all building staff (e.g., superintendent, handymen, porters, 24- hour staffed concierge desk, leasing, and property management staff) to ensure seamless day-to-day operations an offer residents the highest level of customer service expected from a luxury apartment building
  • Develop and oversee building maintenance and operating policies
  • Work with owner and staff to adopt and implement any property management software technology
  • Coordinate event programming with a focus on creating a community atmosphere
  • Drive overall amenity engagement
  • Work with the Company’s VP/Owner and leasing staff to develop and implement market plans that drive occupancy and revenue growth
  • Develop and manage all budgets and financial reporting, including rent rolls and income statement
  • Complete human resources, financial, administrative, and other reports and analysis, and perform other duties as assigned or as necessary

Building Operations and Services

  • Ensure that all building mechanical systems, common areas, and resident units are properly maintained by building operations staff and that proper protocols exist
  • Oversee building preventative maintenance programs and planning for proper upkeep and monitoring of building mechanical systems
  • Oversee work done by third party vendors/contractors related to the maintenance and operations of the building
  • Ensure that the appearance and physical aspects of the properties meet the Company’s established standards through routine site and safety inspections
  • Ensure that vacant apartments are turned over and made ready for new residents in a timely and cost-effective manner
  • Address and resolve tenant issues and concerns in a timely manner
  • Direct oversight of accounts payables/receivables
  • Negotiate vendor contracts and continuously review existing service contracts
  • Coordinate repair and maintenance projects
  • Assist team with tenant communications and correspondence
  • Collect security deposits and rents, and institute proper procedures against delinquent accounts

Qualifications:

  • 5+ years of experience in a similar role within the real estate or hotel industry
  • College degree preferred but not required if prior relevant experience and proven track record in a similar role can be demonstrated
  • Onsite presence is required and ability to travel between floors to effectively communicate with the team and residents / customers
  • Resourceful proactive leader focused on continuous improvement
  • Excellent organizational skills, analytical skills, verbal and written skills
  • Strong operational skills with a passion for creating seamless systems and efficiencies
  • Strong people management and interpersonal skills; experience managing teams is preferred
  • Knowledge of mechanical systems
  • Hardworking, diligent, honest, accountable, ethical and friendly
  • Passion for working with people and building a best-in-class service brand
  • Proficiency in Spanish is a plus, but not required
  • Applicants should be proficient in Microsoft Office applications such as Word, Excel and PowerPoint, and Adobe